Please take a moment of your time to fill in this form to help us improve our services.
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1) |
How did you learn about our online store? |
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Other |
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2) |
What is your Age Category?
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3) |
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4) |
What is your highest level of Education
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5) |
What income group do you fit in
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6) |
What was the MAIN reason you visited our online store?
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Other |
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7) |
How easy was it to navigate the web site?
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8) |
How easy was it to find a particular item you were looking for?
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9) |
Did you make a purchase from our online store?
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10) |
How easy was it to modify items in your shopping cart. For instance to change quantity, color, size, etc.
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11) |
How easy was it to resume shopping after placing items in your shopping cart? |
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12) |
How satisfied were you with the available shipping options? |
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13) |
Was your order complete when you received it? |
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14) |
Did you return any items you purchased from our online store? |
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15) |
What was the main reason for your return? |
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16) |
How satisfied were you with the return process? |
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17) |
What was the MAIN reason you did not make a purchase from our online store? |
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Other |
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18) |
Overall, how satisfied were you with your shopping experience at our online store? |
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19) |
Do you think you will shop at our online store again? |
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20) |
What can we do to improve your experience at our online store? |
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21) |
What additional products would you like to see on our online store. |
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